Contact Us
We're here to help. Whether you have a question about your account, a billing issue, a privacy request, or a business inquiry — reach out and we'll get back to you.
Updated: February 26, 2026
General Support
For help with your account, lessons, subscriptions, or anything else on the platform, email us at [email protected]. We aim to respond within one business day.
Before reaching out, you may find a quick answer in your Account settings — subscription management, billing history, and profile options are all available there once you're signed in.
Business and Advertising
For partnership opportunities, advertising inquiries, or press requests, email [email protected]. SureTyping is operated by Broctic Inc.
Privacy and Data Requests
For requests related to your personal data — including access, deletion, or correction under applicable privacy laws — email [email protected]. Please include your account email and a description of your request. See our Privacy Policy for full details on how we handle your data.
Response Times
We review all messages during business hours (Monday–Friday). Most support requests receive a reply within one business day. Complex technical or privacy requests may take up to three business days.